Increased errors in cloud analytics views

Incident Report for Cypress

Resolved

This incident has been resolved.
Posted Dec 06, 2022 - 23:40 UTC

Update

We have restored normal service and will continue to monitor application performance.
Posted Dec 06, 2022 - 23:30 UTC

Update

Marking analytics as 'partial outage' due to the subset of incomplete views. The team is continuing to work on resolution.
Posted Dec 06, 2022 - 17:04 UTC

Update

We are continuing to saturate the data; some views will have incomplete analytics until this process completes.
Posted Dec 06, 2022 - 13:35 UTC

Monitoring

A fix has been implemented and data updates are running. This should take multiple hours to completely saturate the data set.
Posted Dec 05, 2022 - 18:20 UTC

Investigating

We're seeing increased errors in cloud analytics views; these can result in empty result sets on those pages.
Posted Dec 05, 2022 - 14:24 UTC
This incident affected: Cloud and Analytics.